The yin and yang of product versus service: Embrace what you do and do it well
Do you provide a product or a service? I recently attended an AIMIA industry event titled “Creating value in digital agencies”, and the product versus… Read more
Do you provide a product or a service? I recently attended an AIMIA industry event titled “Creating value in digital agencies”, and the product versus… Read more
The impact of increased mobility from smart devices is a big thing. It has been listed as one of the four “nexus of forces” affecting business… Read more
Mole whacking Having grown up in Seattle, I can relate to the rodent analogy that Susan Scott uses to start the fourth principle of her… Read more
A new research report from Digital Business Insights reveals exactly what Australian Businesses are doing online and provides information to those businesses to ensure everyone… Read more
Can you gain control in your life in just five steps? Anthony Robbins says it is likely if you follow practices he outlines in part… Read more
My review of Scott’s third principle of fierce conversations comes at a time when I am increasingly conscious of the technology distractions around me. While… Read more
I recently attended a breakfast where analyst firm Gartner shared their 11 top technology predictions for 2013, grouped in four areas of economics, risk, opportunity,… Read more
Open the curtain “Pay no attention to what is behind the curtain.” Such can be said about many people and organisations. The curtain is a… Read more
I will caveat that my thoughts on the 2013 Brisbane flood event are nothing like my 2011 flood story. I did not get flooded, and… Read more
We have a running joke in my house related to certain bodily odours. The conversation goes: “Ugh, what’s that smell?” followed by a standard response… Read more
The New Year presents opportunity for planning for resolutions for both individuals and organisations. I had such a strategy session recently with a not for… Read more
We all aspire to be the “best”, but this means that there are those who are also the “worst”. Imagine that at some point in… Read more
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