{"id":1353,"date":"2012-04-25T02:24:38","date_gmt":"2012-04-25T02:24:38","guid":{"rendered":"http:\/\/www.renando.com\/blog\/?p=1353"},"modified":"2021-01-15T22:10:06","modified_gmt":"2021-01-15T22:10:06","slug":"generosity-the-individual-driven-unlegislated-happiness-pill-for-the-workplace","status":"publish","type":"post","link":"https:\/\/sidewaysthoughts.com\/blog\/2012\/04\/generosity-the-individual-driven-unlegislated-happiness-pill-for-the-workplace\/","title":{"rendered":"Generosity: The individual-driven, unlegislated happiness pill for the workplace"},"content":{"rendered":"<p>Generosity makes us happy and creates better workplaces. How does this work in a commercial world that seems to promote &#8220;what&#8217;s in it for me&#8221;?<\/p>\n<p><object width=\"400\" height=\"284\" classid=\"clsid:d27cdb6e-ae6d-11cf-96b8-444553540000\" codebase=\"http:\/\/download.macromedia.com\/pub\/shockwave\/cabs\/flash\/swflash.cab#version=6,0,40,0\"><param name=\"allowFullScreen\" value=\"true\" \/><param name=\"allowScriptAccess\" value=\"always\" \/><param name=\"wmode\" value=\"transparent\" \/><param name=\"bgColor\" value=\"#ffffff\" \/><param name=\"flashvars\" value=\"vu=http:\/\/video.ted.com\/talk\/stream\/2011X\/Blank\/MichaelNorton_2011X-320k.mp4&amp;su=http:\/\/images.ted.com\/images\/ted\/tedindex\/embed-posters\/MichaelNorton_2011X-embed.jpg&amp;vw=400&amp;vh=225&amp;ap=0&amp;ti=1427&amp;lang=&amp;introDuration=15330&amp;adDuration=4000&amp;postAdDuration=830&amp;adKeys=talk=michael_norton_how_to_buy_happiness;year=2011;event=TEDxCambridge;tag=business;tag=community;tag=money;tag=philanthropy;tag=psychology;tag=shopping;&amp;preAdTag=tconf.ted\/embed;tile=1;sz=512x288;\" \/><param name=\"src\" value=\"http:\/\/video.ted.com\/assets\/player\/swf\/EmbedPlayer.swf\" \/><param name=\"pluginspace\" value=\"http:\/\/www.macromedia.com\/go\/getflashplayer\" \/><param name=\"allowfullscreen\" value=\"true\" \/><param name=\"allowscriptaccess\" value=\"always\" \/><embed width=\"400\" height=\"284\" type=\"application\/x-shockwave-flash\" src=\"http:\/\/video.ted.com\/assets\/player\/swf\/EmbedPlayer.swf\" allowFullScreen=\"true\" allowScriptAccess=\"always\" wmode=\"transparent\" bgColor=\"#ffffff\" flashvars=\"vu=http:\/\/video.ted.com\/talk\/stream\/2011X\/Blank\/MichaelNorton_2011X-320k.mp4&amp;su=http:\/\/images.ted.com\/images\/ted\/tedindex\/embed-posters\/MichaelNorton_2011X-embed.jpg&amp;vw=400&amp;vh=225&amp;ap=0&amp;ti=1427&amp;lang=&amp;introDuration=15330&amp;adDuration=4000&amp;postAdDuration=830&amp;adKeys=talk=michael_norton_how_to_buy_happiness;year=2011;event=TEDxCambridge;tag=business;tag=community;tag=money;tag=philanthropy;tag=psychology;tag=shopping;&amp;preAdTag=tconf.ted\/embed;tile=1;sz=512x288;\" pluginspace=\"http:\/\/www.macromedia.com\/go\/getflashplayer\" allowfullscreen=\"true\" allowscriptaccess=\"always\" \/><\/object><!--more--><\/p>\n<h2>What does it mean to give?<\/h2>\n<p>The <a title=\"Acts 20:35 (New International Version)\" href=\"http:\/\/www.biblegateway.com\/passage\/?search=Acts+20%3A35&amp;version=NIV\" target=\"_blank\" rel=\"noopener\">adage states<\/a>,\u00a0and behavioural <a title=\"http:\/\/online.wsj.com\/article\/SB10001424052970204903804577080522863839502.html\" href=\"http:\/\/online.wsj.com\/article\/SB10001424052970204903804577080522863839502.html\" target=\"_blank\" rel=\"noopener\">research<\/a>\u00a0<a title=\"'Tis Better to Give Than to Receive? Life Scientists Find That Giving Support Offers Health Benefits -- To the Giver\" href=\"http:\/\/www.sciencedaily.com\/releases\/2011\/11\/111109152213.htm\" target=\"_blank\" rel=\"noopener\">supports<\/a>,\u00a0&#8220;<em>it is better to give than to receive&#8221;<\/em>, a point reiterated by <a title=\"Michael I. Norton ASSOCIATE PROFESSOR OF BUSINESS ADMINISTRATION MARVIN BOWER FELLOW\" href=\"http:\/\/drfd.hbs.edu\/fit\/public\/facultyInfo.do?facInfo=ovr&amp;facId=326229\" target=\"_blank\" rel=\"noopener\">Michael Norton<\/a>\u00a0above.\u00a0 And yet to what extent is generosity practiced in our daily work lives? \u00a0Generosity, or a willingness to share unselfishly, often seems to be forgotten in our relationships of employment contracts and supplier-client agreements designed to maximise self-interest.<\/p>\n<p>The <a title=\"Michael Norton: How to buy happiness\" href=\"http:\/\/www.ted.com\/talks\/michael_norton_how_to_buy_happiness.html\" target=\"_blank\" rel=\"noopener\">Ted talk<\/a> highlights how self-interest makes us less happy whereas generosity makes us happier people.\u00a0 We also see this in the workplace.\u00a0 For example, <a title=\"How much should I give and how often? The effects of generosity and frequency of favor exchange on social status and productivity\" href=\"http:\/\/www.jstor.org\/discover\/10.2307\/30040648?uid=3737536&amp;uid=2129&amp;uid=2&amp;uid=70&amp;uid=4&amp;sid=47698925727727\" target=\"_blank\" rel=\"noopener\">studies show<\/a> that those who are generous have a better reputation from their peers than those who are not.\u00a0 If you are <a title=\"Promoting Cooperation and Trust in \u201cNoisy\u201d Situations: The Power of Generosity\" href=\"http:\/\/conscience.risc.cnrs.fr\/articles_pdf\/JPSP2009KlapwijkVanLange.pdf\" target=\"_blank\" rel=\"noopener\">in a complex environment<\/a>, developing a culture of generosity reduces organisational noise, improves perceptions of other\u2019s morality, and results in an overall positive environment.<\/p>\n<p>I can also share from observation over the past 20 years that the opposite is true for organisations that see themselves as the dominant recipient in the relationship and argue over small percentages of project costs.\u00a0 These organisations are more likely to bicker with each other over boardroom tables, scream expletive-laden tirades over the phone, and foster cultures of blame.\u00a0 Greed exposes the underlying fear of loss, failure, or other insecurities that turn humans into objects.<\/p>\n<p>If I stand back from the situation, I have to ask at what point the commercial mandate promotes treatment of others in a way we would not want to be treated ourselves.\u00a0 I see companies selling more products, but they don\u2019t seem to be having much fun.<\/p>\n<h2>It is up to the individual<\/h2>\n<p>Giving to receive seems a paradox in the commercial world, but I can attest to the value.\u00a0 If a client asks for $100 worth of work and you give $110, you are likely to be rewarded with double and your value in the market will increase.\u00a0 If you give $90, the transaction may cost you $150 to make up for skimping on service or quality, you will pay off \u201cguilt debt\u201d and \u201c<a title=\"Technology debt\" href=\"http:\/\/en.wikipedia.org\/wiki\/Technical_debt\" target=\"_blank\" rel=\"noopener\">technology debt<\/a>\u201d\u00a0well into the future, and your value in the market will decrease.<\/p>\n<p>A caveat to generosity noted in the research is that there must be equity for it to be sustainable.\u00a0 If favours are frequently performed and reciprocal favours are not received, even in the form of gratitude, there can be a resource deficit in the giver that hinders the ability of individuals to perform their jobs effectively. \u00a0Using my previous case study, if you give $110 for $100 job and the client continually demands $150, the relationship may not be sustainable without more rigid assurance contracts and expectation management.<\/p>\n<p>Further driving the generosity paradox is that generosity cannot be legislated; it must come from the individual.\u00a0 Perhaps contrary to the \u201cunselfish\u201d criteria, <a title=\"What is Social Exchange theory?\" href=\"http:\/\/www.innovateus.net\/innopedia\/what-social-exchange-theory\" target=\"_blank\" rel=\"noopener\">social exchange theory<\/a>\u00a0states that generosity promotes trust, which is the expectation of favour based on the <strong>character<\/strong> of the individual.\u00a0 Assurance on the other hand is based on <strong>contractual agreements<\/strong> between two parties, eliminating the need for trust.\u00a0 Giving based on contractual agreements, policy or role definition is not generosity; it is satisfying requirements.<\/p>\n<p>The commercial market is positioned as a competition, with companies battling it out for the consumer dollar and an insatiable desire for profit being the common denominator.\u00a0 Another battle is being raged within this context, that of generosity versus greed with our happiness being determined by the victor. Greed, profit and legislated assurances seem to have the power, placing individual-driven generosity at a seeming disadvantage.<\/p>\n<p>I take hope, however, in the awareness that organisations are simply collections of individuals acting in their interests.\u00a0 Thankfully research proves that generosity is in the individual\u2019s interest.\u00a0 In a <a title=\"'We're Not Young': Gen-X's New Anthem? (VIDEO)\" href=\"http:\/\/www.huffingtonpost.com\/2012\/04\/19\/were-not-young_n_1437542.html\" target=\"_blank\" rel=\"noopener\">disenfranchised world<\/a> seeking happiness through any means possible, a culture of generosity in the profit-driven market can be a compelling and transforming force.<\/p>\n<p>Generosity starts with the individual, which means me. \u00a0I write this as a refresher for myself as much as anything, and look forward to opportunities to be generous that come from this being top of mind. \u00a0I welcome your thoughts.\u00a0 If you feel like being generous, please feel free to like and comment below. \ud83d\ude42<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Generosity makes us happy and creates better workplaces. How does this work in a commercial world that seems to promote &#8220;what&#8217;s in it for me&#8221;?<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_s2mail":"","cybocfi_hide_featured_image":"","footnotes":""},"categories":[184,185],"tags":[58,66,201,97,99,119],"ecosystem_role":[],"class_list":["post-1353","post","type-post","status-publish","format-standard","hentry","category-about-organisations","category-about-you","tag-generosity","tag-happiness","tag-leadership","tag-organisational-culture","tag-personal-development","tag-social-exchange-theory","bwp-masonry-item","bwp-col-3"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/sidewaysthoughts.com\/blog\/wp-json\/wp\/v2\/posts\/1353","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sidewaysthoughts.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sidewaysthoughts.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sidewaysthoughts.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sidewaysthoughts.com\/blog\/wp-json\/wp\/v2\/comments?post=1353"}],"version-history":[{"count":3,"href":"https:\/\/sidewaysthoughts.com\/blog\/wp-json\/wp\/v2\/posts\/1353\/revisions"}],"predecessor-version":[{"id":7640,"href":"https:\/\/sidewaysthoughts.com\/blog\/wp-json\/wp\/v2\/posts\/1353\/revisions\/7640"}],"wp:attachment":[{"href":"https:\/\/sidewaysthoughts.com\/blog\/wp-json\/wp\/v2\/media?parent=1353"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sidewaysthoughts.com\/blog\/wp-json\/wp\/v2\/categories?post=1353"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sidewaysthoughts.com\/blog\/wp-json\/wp\/v2\/tags?post=1353"},{"taxonomy":"ecosystem_role","embeddable":true,"href":"https:\/\/sidewaysthoughts.com\/blog\/wp-json\/wp\/v2\/ecosystem_role?post=1353"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}