{"id":512,"date":"2010-11-21T07:08:01","date_gmt":"2010-11-21T07:08:01","guid":{"rendered":"http:\/\/www.renando.com\/blog\/?p=512"},"modified":"2021-01-15T21:49:31","modified_gmt":"2021-01-15T21:49:31","slug":"organisational-culture-defined-courtesy-of-edgar-schein","status":"publish","type":"post","link":"https:\/\/sidewaysthoughts.com\/blog\/2010\/11\/organisational-culture-defined-courtesy-of-edgar-schein\/","title":{"rendered":"Organisational culture defined, courtesy of Edgar Schein"},"content":{"rendered":"<p>I hear people referring to the culture of a place as being \u201cgood\u201d or \u201cbad\u201d, managers and consultants speak of changing culture, and employees speak of being part of culture.\u00a0 What is this culture they all refer to? My studies introduced me to Edgar Schein\u2019s answer, and confirm that the task of getting culture \u201cright\u201d is a tough target to hit.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-6817\" src=\"https:\/\/sidewaysthoughts.com\/blog\/wp-content\/uploads\/2010\/11\/Edgar_Schein_Culture3-701x710.jpg\" alt=\"Edgar Schein Culture\" width=\"701\" height=\"710\" srcset=\"https:\/\/sidewaysthoughts.com\/blog\/wp-content\/uploads\/2010\/11\/Edgar_Schein_Culture3-701x710.jpg 701w, https:\/\/sidewaysthoughts.com\/blog\/wp-content\/uploads\/2010\/11\/Edgar_Schein_Culture3-60x60.jpg 60w, https:\/\/sidewaysthoughts.com\/blog\/wp-content\/uploads\/2010\/11\/Edgar_Schein_Culture3.jpg 834w\" sizes=\"auto, (max-width: 701px) 100vw, 701px\" \/><\/p>\n<h2>Schein\u2019s Culture<\/h2>\n<p>I have a lot of respect for <a title=\"Edgar Schein in Wikipedia\" href=\"http:\/\/en.wikipedia.org\/wiki\/Edgar_Schein\" target=\"_blank\" rel=\"noopener\">Edgar Schein<\/a>. The guy has a Masters in psychology from Stanford, a PhD in social psychology from Harvard, he was a captain in the U.S. Army, and has been a professor of Organisational Psychology and Management at MIT. \u00a0With those credentials, I figure I can use <a title=\"Amazon: Organizational Culture and Leadership\" href=\"http:\/\/www.amazon.com\/Organizational-Leadership-Jossey-Bass-Business-Management\/dp\/0470190604\/ref=sr_1_1?s=books&amp;ie=UTF8&amp;qid=1290340399&amp;sr=1-1\" target=\"_blank\" rel=\"noopener\">his depiction of culture<\/a> as a good starting point.<\/p>\n<p>Schein presents culture as a series of <strong><em>assumptions<\/em><\/strong> a person makes about the group in which they participate. These assumptions are grouped into three <strong><em>levels<\/em><\/strong>, each level becoming more difficult to articulate and change.\u00a0 These assumptions can be seen through:<\/p>\n<p><strong>1) artefacts<\/strong> (what you experience with your senses, such as language, styles, stories, and published statements);<\/p>\n<p><strong>2) espoused beliefs and values<\/strong> (ideals, goals and aspirations); and<\/p>\n<p><strong>3) basic underlying beliefs<\/strong> (taken for granted conditions).<\/p>\n<h2>The Assumptions<\/h2>\n<p>Each assumption can\u00a0have a book written about it.\u00a0 The bullet point summary is below:<\/p>\n<p><strong>Assumptions about external<\/strong><strong>\u00a0adaptation issues<\/strong><\/p>\n<ul>\n<li><strong>Mission, strategy and goals:<\/strong> Why are we all here in this organisation? What are we collectively trying to achieve? Do we even know?<\/li>\n<li><strong>Goals derived from mission:<\/strong> What goals do we set as part of trying to realise that mission? Do we stick to those goals?\u00a0 How are they defined?<\/li>\n<li><strong>Measuring results and correction mechanisms:<\/strong> \u00a0How will we know if we achieve those goals?\u00a0 How do we measure it?<\/li>\n<li><strong>Remedial and repair strategies:<\/strong> What do we do if something breaks or does not go as planned?\u00a0 Do we have a plan, or do we react?<\/li>\n<li><strong>Means to achieve goals (structure, systems, processes):<\/strong> \u00a0How do we go about realising our goals? Do we have systems and procedures in place, or do we trade on strength of personality?<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Assumptions about managing internal integration<\/strong><\/p>\n<ul>\n<li><strong>Common language and conceptual categories<\/strong>: What are the common ways we use to refer to things? What is the common and agreed upon framework of communication and terminology?<\/li>\n<li><strong>Group boundaries and identity:<\/strong> How do we respect each other\u2019s and the collective group boundaries? How do we know who we are?<\/li>\n<li><strong>Rewards and punishments:<\/strong> How do we reward desirable behaviour and punish behaviour deemed unacceptable?<\/li>\n<li><strong>Managing the unimaginable and explaining the unexplainable:<\/strong> When things happen we cannot explain, what is the group response?<\/li>\n<li><strong>Rules for relationships:<\/strong> What are the rules for how we interact with each other and with those outside of the group?<\/li>\n<li><strong>Power, authority and status:<\/strong> How do we determine what gets done and who has the right to change direction?<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Deeper cultural assumptions<\/strong><\/p>\n<ul>\n<li><strong>What is truth:<\/strong> What is the reality of the situation?\u00a0 How do we know what is really happening? Is it because someone says so, because everyone agrees, or because we all prove it to be so?<\/li>\n<li><strong>Time:<\/strong> Is time linear, in that things only happen sequentially, or does everything happen at once?\u00a0 If something needs to be done, can it be done immediately in parallel with everything else, or only after current tasks are done? Can work be interrupted?<\/li>\n<li><strong>Space:<\/strong> How is everyone situation?\u00a0 How is the work environment laid out?\u00a0 Is there a point when someone is invading personal space, or is intimacy generally accepted?<\/li>\n<li><strong>Human nature:<\/strong> Are people only there to get work done, or are people complex individuals more than their position?<\/li>\n<li><strong>Appropriate human activity:<\/strong> Are we here to take control of our environment, are we here as a slave to circumstances to simply coexist with our environment, or do we develop ourselves to work in harmony with our environment?<\/li>\n<li><strong>Nature of human relationship:<\/strong> Are we individuals or are we a collective? Do we see ourselves as a group or as individuals? What is the greatest gap of power distance between ourselves?<\/li>\n<\/ul>\n<h2>Changing culture<\/h2>\n<p>With so many facets, you can see why changing culture is such a challenge.\u00a0 Culture is a protective mechanism.\u00a0 Each assumption works in collaboration to reinforce and support the other assumptions.\u00a0 You try and change one in isolation, the other assumptions have a propensity to reinforce established behaviour.<\/p>\n<p>The assumptions are also driven by the individuals or groups who have influence within the organisation.\u00a0\u00a0If you want to change the culture, you frequently have to change the leaders, either in their character or physically replace them.\u00a0 The former is often so hard that the latter is the only option.<\/p>\n<p>If you are in a management or leadership role, you need to be able to take a step back and jot down how your organisation reflects each of the assumptions mentioned above.\u00a0 Just be aware that your response will be tainted by your own influence on that culture.\u00a0 This is where the value of an external unbiased perspective can be valuable.<\/p>\n<p>Culture is something we all experience but have difficulty defining.\u00a0 Hopefully, this helped provide a model to explain why we do what we do when we get together for common goals.<\/p>\n<h6>Part 2: <a title=\"Embrace your Organisational Shadow Culture\" href=\"https:\/\/sidewaysthoughts.com\/blog\/index.php\/2010\/12\/embrace-your-organisational-shadow-culture\/\" target=\"_self\" rel=\"noopener\">Embrace your Organisational Shadow Culture<\/a><\/h6>\n","protected":false},"excerpt":{"rendered":"<p>I hear people referring to the culture of a place as being \u201cgood\u201d or \u201cbad\u201d, managers and consultants speak of changing culture, and employees speak&#8230; <a href=\"https:\/\/sidewaysthoughts.com\/blog\/2010\/11\/organisational-culture-defined-courtesy-of-edgar-schein\/\" class=\"bwp-excerpt-more-link\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":6817,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_s2mail":"yes","cybocfi_hide_featured_image":"","footnotes":""},"categories":[184],"tags":[40,201,97],"ecosystem_role":[],"class_list":["post-512","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-about-organisations","tag-edgar-schein","tag-leadership","tag-organisational-culture","bwp-masonry-item","bwp-col-3"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/sidewaysthoughts.com\/blog\/wp-json\/wp\/v2\/posts\/512","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sidewaysthoughts.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sidewaysthoughts.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sidewaysthoughts.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sidewaysthoughts.com\/blog\/wp-json\/wp\/v2\/comments?post=512"}],"version-history":[{"count":5,"href":"https:\/\/sidewaysthoughts.com\/blog\/wp-json\/wp\/v2\/posts\/512\/revisions"}],"predecessor-version":[{"id":7615,"href":"https:\/\/sidewaysthoughts.com\/blog\/wp-json\/wp\/v2\/posts\/512\/revisions\/7615"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sidewaysthoughts.com\/blog\/wp-json\/wp\/v2\/media\/6817"}],"wp:attachment":[{"href":"https:\/\/sidewaysthoughts.com\/blog\/wp-json\/wp\/v2\/media?parent=512"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sidewaysthoughts.com\/blog\/wp-json\/wp\/v2\/categories?post=512"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sidewaysthoughts.com\/blog\/wp-json\/wp\/v2\/tags?post=512"},{"taxonomy":"ecosystem_role","embeddable":true,"href":"https:\/\/sidewaysthoughts.com\/blog\/wp-json\/wp\/v2\/ecosystem_role?post=512"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}